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Content Series - Niche Audience
The goal of this content series was to reach niche audiences in various business verticals. Detouring from the standard sales pitch to...


Re-Opening Messaging
How do you stand out from the crowd? When every hotel in Las Vegas began opening back up after closing due to the Coronavirus pandemic,...


Content Series - 5 Minutes To Showtime
This content series was developed to inspire young talent across the country with a dream of performing in Las Vegas. While the video was...


Integrated Drive-Market Campaign
This campaign was developed to increase drive-market business to Las Vegas hotels. We segmented our marketing list to include guests over...


Customer Engagement - Retention - Awareness
This content piece was developed to keep the brand in front of our audience for an extended period of time. The goal was to ensure...


Flash Sale Messaging - Daylight Savings Time
I managed the creation, development, and execution of a flash-sale concept for 2020 Daylight Savings Time. The email series educated our...


Personalized Automation - Customer Engagement and Incremental Spend
Analytics showed that Palms Hotel was not earning as much pre-event spend by customers as other properties across the hotel collection....


Customer Retention & Loyalty Program
I developed a loyalty program to encourage guests to return to their favorite hotel property, play their favorite games, and book repeat...


Content Series - Customer Engagement
This content series was developed to increase visitation to Wildfire Casino properties. The target audience is local guests who frequent...


Content Series - Education & Engagement
Margie's Minute is an ongoing video content series. Under the direction of the Sr. Vice President of Sales and Service, I implemented a...


Customer Retention - Weekly Executive Communications
I led the development of a new weekly communication between SDTA President and key stakeholders in the travel/tourism community. The...


Copy Editing - Annual Reports
I managed the copy editing for annual reports, white papers, and publications for the San Diego Tourism Authority. Click to download...


Re-Launch of Modern, Responsive Website
This was a complete overhaul of the SanDiego.org website, from vendor RFP to design, layout, user experience, database connectivity, and...


Brand Reveal - User Activation
I conceived, developed, and executed this campaign. Below was a direct-mail piece sent out to readers of Vegas Report magazine, key...


Copy Editing - Magazine Covers
Grabbing the attention of a reader - you've got seconds to get their attention when browsing magazine covers. When launching Vegas...
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